Terms of service

Effective date: July 17, 2026

These Terms of Service ("Terms") govern access to and use of the PERFUMESET CLUB online store and all orders placed through it. The store is hosted by Shopify. By accessing the store or placing an order, you agree to these Terms, our Return and Refund Policy, Shipping Policy and Privacy Policy. If you do not agree, do not use the store.

1. Store operator and contact

The store is operated under the trade name PERFUMESET CLUB from Pingshan, Kengzi Town 603, Shenzhen, Guangdong 513000, China. Customer service: w1105346976@gmail.com; WhatsApp: +86 176 0848 8586. We aim to respond within 24 hours.

2. Eligibility and customer responsibilities

You must have legal capacity to enter a binding contract and must provide current, complete and accurate order, contact, billing and delivery information. You are responsible for safeguarding account credentials, reviewing order details before payment and promptly notifying us of any unauthorized activity. You may purchase only for lawful personal or gift use unless we approve resale in writing.

3. Products and descriptions

We take reasonable care to present products accurately. Screens, lighting, photography, packaging revisions, batch variation and the small format of sample bottles may cause minor differences in colour, appearance or presentation. Scent perception is subjective and may vary by wearer, environment and storage. Such subjective variation is not a defect. Material product characteristics, quantity and volume stated on the product page or at checkout form part of the order. If a listing contains a material error, we may correct it and offer cancellation or an appropriate remedy.

Fragrance products may contain alcohol, fragrance compounds or allergens. Review available ingredient and safety information before use, avoid eyes and damaged skin, keep away from heat and flame, and discontinue use if irritation occurs. Nothing on the store is medical advice.

4. Orders and contract formation

Submitting an order is an offer to purchase. An automated acknowledgement confirms receipt but does not by itself require us to accept the order. A binding sales contract is formed when we send confirmation of acceptance or dispatch, subject to any mandatory local rule providing otherwise. We may decline or cancel an order before acceptance for stock, payment verification, suspected fraud, sanctions, carrier restrictions, obvious pricing or description errors, or legal compliance. If we cancel after payment, we will refund the amount collected for the cancelled item.

5. Prices, currency, taxes and payment

Prices may change without notice before an order is placed. Currency conversions displayed outside Shopify checkout are estimates based on available exchange-rate data. The currency, item price, tax, duty and total shown in Shopify checkout immediately before payment are controlling. You authorize us and our payment providers to charge the selected payment method. You are responsible for charges imposed by your bank or card issuer, including foreign-exchange fees, unless law requires otherwise.

Shipping is free for orders accepted to eligible destinations. Taxes and import charges are handled as displayed at checkout. Where duties or taxes are not collected at checkout, the recipient may be responsible for amounts lawfully assessed by local authorities or the carrier.

6. Delivery

Delivery is governed by our Shipping Policy. Dates are estimates unless we expressly agree to a guaranteed date. You must provide a deliverable and accurate address and cooperate with customs and the carrier. Risk remains with us until delivery where mandatory consumer law so requires. In other cases, risk passes as provided by applicable law and the agreed shipping terms. Title does not pass until full payment is received.

7. Returns, defects and cancellations

Our Return and Refund Policy is incorporated into these Terms. Non-quality change-of-mind returns are not accepted except where a mandatory right of cancellation or withdrawal applies. Defective, damaged, leaking, incomplete or incorrect goods are handled in accordance with applicable consumer law. No provision excludes a consumer guarantee or remedy that cannot legally be excluded.

8. Promotions and gift offers

Discounts, welcome codes and gifts are subject to their stated conditions, availability and expiry. Unless stated otherwise, offers cannot be combined, exchanged for cash, applied retroactively or transferred. We may refuse or reverse an offer obtained through technical error, automation, duplicate identities, misrepresentation or abuse, while honouring any rights that have already vested under applicable law.

9. Acceptable use

You must not use the store to violate law; infringe intellectual property; submit false, deceptive or harmful content; transmit malware; scrape, copy or interfere with store systems; circumvent security or purchase limits; impersonate another person; or use automated means to create orders, reviews or accounts. We may suspend access or cancel affected orders where reasonably necessary to protect the store, customers or third parties.

10. Intellectual property

The store design, text, graphics, photographs, product presentation, software and PERFUMESET CLUB branding are owned by us or used under licence and are protected by applicable intellectual-property law. You receive a limited, revocable, non-transferable right to access the store for personal shopping. No content may be reproduced, commercially exploited or used to imply endorsement without prior written permission.

11. Third-party services and links

Shopify and third-party providers support hosting, payment, analytics, delivery, translation, exchange-rate display and customer communication. Their services and external links may be governed by separate terms. We are responsible for our obligations as seller but are not responsible for independent third-party content or outages beyond our reasonable control, except where law provides otherwise.

12. Reviews and communications

If you submit a review, message, photograph or other content, you confirm that it is accurate, lawful and does not infringe another person's rights. You grant us a non-exclusive, worldwide, royalty-free licence to use and display that content for store operation and marketing, unless prohibited by law or withdrawn where a withdrawal right applies. We may remove unlawful, irrelevant, fraudulent or abusive content but do not promise to monitor every submission.

13. Disclaimer and limitation of liability

To the fullest extent permitted by law, the store and non-product content are provided on an "as available" basis. We do not guarantee uninterrupted access, a particular personal scent preference, or results not stated in a binding product description. We are not liable for indirect, incidental, special or consequential loss that was not reasonably foreseeable when the contract was made.

Where liability may lawfully be limited, our aggregate liability arising from an order will not exceed the amount paid for that order. This limitation does not apply to fraud, wilful misconduct, death or personal injury caused by negligence, breach of a non-excludable consumer guarantee, or any liability that cannot legally be excluded or limited.

14. Indemnity

To the extent permitted by law, you agree to reimburse reasonable loss caused by your unlawful use of the store, deliberate breach of these Terms, fraud, or infringement of third-party rights. This section does not apply to ordinary consumer use or shift responsibility for our own breach, negligence or statutory duties.

15. Evidence, disputes and governing law

Order confirmations, payment records, customer communications, product and parcel photographs, warehouse records, carrier scans, delivery photographs, tracking events and other reliable records may be considered together when resolving a claim. No single record is automatically conclusive where credible contrary evidence exists.

Please contact us first and allow a reasonable opportunity to investigate. The parties should attempt good-faith resolution for at least 30 days before starting court proceedings, unless urgent relief or a statutory deadline requires earlier action. These Terms and any non-contractual dispute are governed by the laws applicable in Shenzhen, Guangdong, People's Republic of China, and the courts of Shenzhen have non-exclusive jurisdiction. This choice does not deprive a consumer of mandatory protections or access to a competent court that cannot be waived under the law of the consumer's habitual residence.

16. Severability, waiver and assignment

If any provision is unlawful or unenforceable, it will be limited to the minimum extent necessary and the remaining provisions remain effective. A delay in enforcing a right is not a waiver. You may not transfer an order or claim without our consent where such restriction is lawful. We may transfer store operations or these Terms as part of a legitimate business transfer, provided your rights are not materially reduced.

17. Changes

We may update these Terms for future use of the store. The version presented when you place an order generally governs that order unless a change is required by law or you agree otherwise. Material changes will be posted with a revised effective date.

18. Contact

Questions about these Terms may be sent to w1105346976@gmail.com or WhatsApp +86 176 0848 8586.